5.1 The rising demand for KPO and procurement BPO services will continue to drive the BPO market
6 Appendix
6.1 Definitions
6.2 Further reading
6.3 Contact the authors
List of Tables
Table 1: Market share of the leading vendors in the BPO market Table 2: Brief overview of the top five vendors in the communications and collaboration market Table 3: BPO - global market opportunity forecast, $ millions Table 4: BPO - global market opportunity forecast by region, $ millions Table 5: BPO - global market opportunity forecast by vertical market, $ millions Table 6: BPO - global market opportunity forecast by size band, $ millions
List of Figures
Figure 1: Key trends impacting the BPO market Figure 2: Key market drivers and inhibitors impacting the BPO market Figure 3: Market share of the leading vendors in the BPO market - 2013 Figure 4: BPO - global market opportunity forecast Figure 5: BPO - global market opportunity forecast by region Figure 6: BPO - global market opportunity forecast by vertical market (top six verticals only) Figure 7: BPO - global market opportunity forecast by size band
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