2.1 Reform of public service delivery 2.1.1 Open public services 2.1.2 Reforming regulation and economic support 2.1.3 Reform of the welfare sector 2.1.4 Reform of education 2.1.5 Reform of health 2.1.6 Reform of the criminal justice system 2.2 Transparency agenda 2.3 Procurement of ICT 2.4 Fiscal agenda
3 Changing ICT priorities
3.1 Service integration across Whitehall 3.2 Outsourcing 3.3 Shared services 3.4 Digital by default 3.5 Government's ICT strategy
Figure 1: Cumulative real growth in resource limits and admin budgets Figure 2: Anticipated in year savings government ICT strategy Figure 3: Examples of ITO renewal activity 2012-2014 Figure 4: Examples of BPO renewal activity 2012-2014 Figure 5: Examples of managed telecomms renewal activity 2012-2014 Figure 6: Central government ICT spend by organisation type 2011-12 Figure 7: Concentration of ICT expenditure across central government 2011-12 Figure 8: Central government ICT spend by region 2011-12 Figure 9: UK central government ICT expenditure forecast by technology areas, 2011-12 to 2016-17 Figure 10: Central government hardware expenditure forecast, 2011-12 to 2016-17 Figure 11: Central government software expenditure forecast, 2011-12 to 2016-17 Figure 12: Central government services expenditure forecast, 2011-12 to 2016-17 Figure 13: Central government communications expenditure forecast, 2011-12 to 2016-17 Figure 14: Central government ICT staff expenditure forecast, 2011-12 to 2016-17
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