1.4 ICT budget allocation by core technology area 1.4.1 Hardware budget breakdown 1.4.2 Software budget breakdowns 1.4.3 Third party IT services expenditure 1.4.4 Telecommunications budget
1.5 ICT budget allocation by function
1.6 Outsourced IT functions
2 ICT investment priorities and vendor mindshare
2.1 Introduction 2.1.1 Content management 2.1.2 Green IT and virtualization 2.1.3 Cloud computing
3 ICT procurement trends
3.1 Introduction
3.2 Business objectives influencing IT investment strategy
3.3 IT objectives influencing IT investment strategy
3.4 ICT provider selection
4 Sector-specific trends
4.1 Introduction
4.2 IT spending plans for specific utilities IT systems
4.3 Technology areas receiving largest investments
4.4 Business challenges
5 Summary
5.1 Evolving regulatory environment and changing customer expectations are fuelling the demand for technology products and services amongst utilities
6 Appendix
6.1 Definitions
6.2 Further reading
6.3 Contact the authors
List of Tables
Table 1: Utilities - enterprise ICT survey geographic breakdown Table 2: Utilities - enterprise ICT survey breakdown by size band (number of employees) Table 3: Recent and expected ICT budget changes among utilities Table 4: Utilities' (external) ICT budget allocation, 2013 and 2014 Table 5: Utilities' average hardware budget allocation Table 6: Utilities' average software budget allocation by technology Table 7: Utilities' average IT services budget allocation Table 8: Utilities' average IT consulting services budget allocation Table 9: Utilities' average telecommunications budget allocation Table 10: Utilities' ICT budget allocation by function, 2013 and 2014 Table 11: Outsourced IT functions - utilities' current and future outsourcing priorities Table 12: Content management - utilities' current and future investment priorities Table 13: Content management - vendor mindshare among utilities Table 14: Green IT and virtualization - utilities' current and future investment priorities Table 15: Green IT and virtualization - vendor mindshare among utilities Table 16: Cloud computing - utilities' current and future investment priorities Table 17: Cloud computing - vendor mindshare among utilities Table 18: Business objectives which influence Utilities' IT investment strategy Table 19: IT objectives which influence utilities' IT investment strategy Table 20: Factors influencing utilities' decision to choose an ICT provider Table 21: IT spending plans in 2014 compared to 2013, for specific system of utilities Table 22: Top three IT projects in 2014 for utilities Table 23: Importance of following business challenges for utilities
List of Figures
Figure 1: Utilities - enterprise ICT survey geographic breakdown Figure 2: Utilities - enterprise ICT survey breakdown by size band (number of employees) Figure 3: Recent and expected ICT budget changes among utilities Figure 4: Utilities' (external) ICT budget allocation, 2013 and 2014 Figure 5: Utilities' average hardware budget allocation Figure 6: Utilities' average software budget allocation by technology Figure 7: Utilities' average IT services budget allocation Figure 8: Utilities' average IT consulting services budget allocation Figure 9: Utilities' average telecommunications budget allocation Figure 10: Utilities' ICT budget allocation by function, 2013 and 2014 Figure 11: Outsourced IT functions - utilities' current and future outsourcing priorities Figure 12: Content management - utilities' current and future investment priorities Figure 13: Content management - vendor mindshare among utilities Figure 14: Green IT and virtualization - utilities' current and future investment priorities Figure 15: Green IT and virtualization - vendor mindshare among utilities Figure 16: Cloud computing - utilities' current and future investment priorities Figure 17: Cloud computing - vendor mindshare among utilities Figure 18: Business objectives which influence Utilities' IT investment strategy Figure 19: IT objectives which influence utilities' IT investment strategy Figure 20: Factors influencing utilities' decision to choose an ICT provider Figure 21: IT spending plans in 2014 compared to 2013, for specific systems of utilities Figure 22: Top three IT projects in 2014 for utilities Figure 23: Importance of following business challenges for utilities
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