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ÇöÀçÀ§Ä¡ : HOME > ¸®Æ÷Æ® > Information Technology > ±âŸ
Strategic Focus Report - Business Process Outsourcing: Technology and market trends
¹ßÇà»ç Kable

¹ßÇàÀÏ 2014-12
ºÐ·® 32 pages
¼­ºñ½ºÇüÅ Report
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Table of Contents

1 Introduction

2 Technology evolution


2.1 Current technology trends

2.2 Key market drivers and inhibitors
2.2.1 Key market drivers
2.2.2 Key inhibitors

3 Vendor landscape

3.1 Vendor snapshot (the top five vendors)

4 The market opportunity

4.1 The total market opportunity

4.2 Geographic breakdown

4.3 Vertical market breakdown

4.4 Size band breakdown

5 Summary

5.1 The rising demand for KPO and procurement BPO services will continue to drive the BPO market

6 Appendix

6.1 Definitions

6.2 Further reading

6.3 Contact the authors


List of Tables

Table 1: Market share of the leading vendors in the BPO market
Table 2: Brief overview of the top five vendors in the communications and collaboration market
Table 3: BPO - global market opportunity forecast, $ millions
Table 4: BPO - global market opportunity forecast by region, $ millions
Table 5: BPO - global market opportunity forecast by vertical market, $ millions
Table 6: BPO - global market opportunity forecast by size band, $ millions


List of Figures

Figure 1: Key trends impacting the BPO market
Figure 2: Key market drivers and inhibitors impacting the BPO market
Figure 3: Market share of the leading vendors in the BPO market - 2013
Figure 4: BPO - global market opportunity forecast
Figure 5: BPO - global market opportunity forecast by region
Figure 6: BPO - global market opportunity forecast by vertical market (top six verticals only)
Figure 7: BPO - global market opportunity forecast by size band

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