Unified Communication as a Service (UCaaS) Market by Component (Telephony, Unified Messaging, Conferencing), Organization Size (Small, Medium, and Large), Industry (BFSI, Telecom & IT, Consumer Goods & Retail), and Region - Global Forecast to 2021
*Details on Business Overview, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
FIGURE 4: BREAK DOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
FIGURE 5: DATA TRIANGULATION
FIGURE 6: COMPONENTS SNAPSHOT (2016-2021): MARKET FOR COLLABORATION PLATFORMS & APPLICATION TO GROW AT THE HIGHEST CAGR
FIGURE 7: ORGANIZATION SIZE SNAPSHOT (2016-2021): SMALL BUSINESSES SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR IN THE NEXT FIVE YEARS
FIGURE 8: INDUSTRY SNAPSHOT (2016-2021): TRAVEL & HOSPITALITY SEGMENT IS EXPECTED TO GROW AT THE HIGHEST CAGR IN THE NEXT FIVE YEARS
FIGURE 9: GEOGRAPHY SNAPSHOT (2016-2021): APAC IS EXPECTED TO GROW AT THE HIGHEST CAGR IN THE NEXT FIVE YEARS
FIGURE 10: NORTH AMERICA IS EXPECTED TO HOLD THE LARGEST MARKET SHARE IN 2016
FIGURE 11: RISE IN ADOPTION OF CLOUD-BASED UNIFIED COMMUNICATION AS A SERVICE IS THE KEY DRIVING FACTOR
FIGURE 12: TELEPHONY, CONFERENCING, AND UNIFIED MESSAGING ARE THE TOP THREE COMPONENTS EXPECTED TO GAIN THE HIGHEST TRACTION IN TERMS OF MARKET SIZE
FIGURE 13: NORTH AMERICA HOLDS THE LARGEST SHARE IN THE UNIFIED COMMUNICATION AS A SERVICE MARKET (2016)
FIGURE 14: BFSI INDUSTRY WILL CONTINUE TO DOMINATE THE UNIFIED COMMUNICATION AS A SERVICE MARKET IN 2021
FIGURE 15: ASIA-PACIFIC TO GROW AT THE HIGHEST CAGR AS COMPARED TO OTHER REGIONS
FIGURE 16: REGIONAL LIFE CYCLE - MEA IS EXPECTED TO BE IN THE INTRODUCTORY PHASE IN 2015
FIGURE 17: EVOLUTION OF UCAAS MARKET
FIGURE 18: UNIFIED COMMUNICATION AS A SERVICE MARKET SEGMENTATION
FIGURE 19: MARKET DYNAMICS OF UNIFIED COMMUNICATION AS A SERVICE MARKET
FIGURE 20: VALUE CHAIN ANALYSIS
FIGURE 21: ECOSYSTEM
FIGURE 22: TOP VENDORS ECOSYSTEM
FIGURE 23: TELEPHONY IS EXPECTED IS EXPECTED TO HOLD THE LARGEST MARKET DURING THE FORECAST PERIOD (2016-2021)
FIGURE 24: UNIFIED COMMUNICATION AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE
FIGURE 25: ENTERPRISES SEGMENT IS EXPECTED TO LEAD AMONG ORGANIZATION SIZE DURING THE FORECAST PERIOD
FIGURE 26: SMALL BUSINESSES SEGMENT IS EXPECTED TO SHOW CONSIDERABLE GROWTH IN ASIA-PACIFIC DURING FORECAST PERIOD (2016 - 2021)
FIGURE 27: MEDIUM BUSINESSES SEGMENT IS EXPECTED TO SHOW CONSIDERABLE GROWTH IN ASIA-PACIFIC DURING FORECAST PERIOD (2016 - 2021)
FIGURE 28: ENTERPRISES SEGMENT IS EXPECTED TO SHOW CONSIDERABLE GROWTH IN ASIA-PACIFIC DURING FORECAST PERIOD (2016 - 2021)
FIGURE 29: LARGE ENTERPRISES SEGMENT IS EXPECTED TO SHOW CONSIDERABLE GROWTH IN ASIA-PACIFIC DURING FORECAST PERIOD (2016 - 2021)
FIGURE 30: UNIFIED COMMUNICATION AS A SERVICE MARKET, BY INDUSTRY
FIGURE 31: CONSUMER GOODS & RETAIL, BFSI, AND LOGISTICS & TRANSPORTATION ARE THE TOP THREE INDUSTRY TO SHOW CONSIDERABLE GROWTH DURING THE FORECAST PERIOD
FIGURE 32: ASIA-PACIFIC REGION IS EXPECTED TO EXHIBIT THE HIGHEST GROWTH RATE IN THE UNIFIED COMMUNICATION AS A SERVICE MARKET DURING THE FORECAST PERIOD
FIGURE 33: REGIONAL SNAPSHOT: ASIA-PACIFIC IS EMERGING AS THE NEW HOTSPOT
FIGURE 34: REGIONAL SNAPSHOT (2015-2021): ASIA-PACIFIC IS AN ATTRACTIVE DESTINATION FOR THE OVERALL UNIFIED COMMUNICATION AS A SERVICE MARKET
FIGURE 35: NORTH AMERICA UNIFIED COMMUNICATION AS A SERVICE MARKET SNAPSHOT
FIGURE 36: ASIA-PACIFIC UNIFIED COMMUNICATION AS A SERVICE MARKET SNAPSHOT
FIGURE 37: ASIA-PACIFIC IS THE FASTEST-GROWING REGION IN THE UNIFIED COMMUNICATION AS A SERVICE MARKET
FIGURE 38: COMPANIES ADOPTED NEW PRODUCT LAUNCH AS THE KEY GROWTH STRATEGY BETWEEN 2013 AND 2016
FIGURE 39: MARKET EVALUATION FRAMEWORK
FIGURE 40: BATTLE FOR MARKET SHARE: NEW PRODUCT LAUNCHES AND PARTNERSHIPS WERE THE KEY STRATEGIES
FIGURE 41: GEOGRAPHIC REVENUE MIX OF TOP 5 MARKET PLAYERS
FIGURE 42: CISCO SYSTEMS, INC.: COMPANY SNAPSHOT
FIGURE 43: CISCO SYSTEMS, INC.: SWOT ANALYSIS
FIGURE 44: COMPUTER SCIENCES CORPORATION: COMPANY SNAPSHOT
FIGURE 45: CSC: SWOT ANALYSIS
FIGURE 46: BT GROUP: COMPANY SNAPSHOT
FIGURE 47: BT GROUP: SWOT ANALYSIS
FIGURE 48: 8X8, INC.: COMPANY SNAPSHOT
FIGURE 49: 8X8, INC.: SWOT ANALYSIS
FIGURE 50: WEST CORPORATION: COMPANY SNAPSHOT
FIGURE 51: WEST CORPORATION: SWOT ANALYSIS
FIGURE 52: MICROSOFT CORPORATION: COMPANY SNAPSHOT
FIGURE 53: MICROSOFT CORPORATION: SWOT ANALYSIS
FIGURE 54: VERIZON COMMUNICATIONS: COMPANY SNAPSHOT
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